Responsible Gaming at w71

Our Commitment to Responsible Gaming

At w71, we believe that gambling should always be a fun and controlled form of entertainment. We are committed to providing a safe, fair, and transparent platform for players across Bangladesh — from Dhaka and Chittagong to Sylhet, Rajshahi, and beyond. Our responsible gaming framework is built around empowering you to stay in control at every step of your experience.

Gambling should never be seen as a way to make money or to solve financial problems. Every game on w71 — whether you are spinning slots, placing a cricket bet on the BPL, or joining a live casino table — is a form of paid entertainment. The outcome of each game is determined by a certified random number generator, meaning no strategy can guarantee a win. Always play with money you can afford to lose.

w71 strictly enforces an age restriction of 21 years and above. We use verification processes to ensure that minors cannot access our platform. If you are under 21 years of age, you must not register or play on w71. We also strongly encourage all adult players to make use of our built-in responsible gaming tools described below.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and affect anyone. Being aware of the warning signs is the first step toward seeking help. Watch out for these behaviours in yourself or someone you know:

• Spending more money on gambling than you originally planned or can afford
• Chasing losses by placing bigger bets to recover previous losses
• Neglecting work, studies, family, or personal responsibilities because of gambling
• Borrowing money, selling belongings, or using savings to fund gambling sessions
• Feeling restless, irritable, or anxious when not gambling or when trying to stop
• Hiding gambling activity from friends, family members, or colleagues

How to Stay in Control

Staying in control starts with treating gambling purely as entertainment. Before each session on w71, set a personal budget — decide the maximum amount you are comfortable losing and do not exceed it regardless of the outcome. Think of this budget the same way you would a cinema ticket or a meal out: once spent, it is gone, and that is perfectly acceptable.

Never gamble under the influence of alcohol or substances, and avoid gaming when you are feeling emotionally vulnerable, stressed, or depressed. Emotional states can impair judgment and lead to decisions you may later regret. Take regular breaks — step away from the screen, stretch, drink water, and remind yourself why you started playing: for fun.

Make use of w71's in-account tools — deposit limits, time-outs, session reminders, and self-exclusion are all available to you free of charge at any time. You do not need to be in crisis to use them; proactively setting limits is a mark of responsible and mature gambling behaviour. If you ever feel the tools provided are not enough, please reach out to our 24/7 support team immediately.

Getting Help & Support

If gambling has become a problem for you or someone you care about, reaching out early makes a real difference. w71's customer support is reachable 24/7 via email at [email protected]. Our team is trained to listen without judgment, help you activate any responsible gaming tool on your account, and point you toward professional counselling resources available across Bangladesh, including services accessible from Dhaka, Chittagong, Khulna, Sylhet, and Barisal.

Remember: there is no shame in asking for help. Millions of people worldwide encounter gambling-related difficulties at some point in their lives. Identifying the issue early and taking action — whether that means setting a deposit limit, taking a time-out, or calling a helpline — is the responsible and courageous path forward. w71 stands with you every step of the way.