Terms & Conditions

1. Introduction and Acceptance

Welcome to w71, a trusted online casino and sports betting platform designed for players across Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the User") and w71 ("the Platform", "we", "us"). By registering an account, accessing, or using any part of the w71 platform, you confirm that you have read, understood, and agreed to these Terms in their entirety.

These Terms apply to all services offered by w71, including but not limited to cricket betting, live casino games, slots, crash games, fish shooting titles, and any promotional offers. If you do not agree with any provision of these Terms, you must discontinue use of the platform immediately.

2. Eligibility Requirements

To register and use the w71 platform, you must meet all of the following criteria. Failure to satisfy any of these requirements may result in immediate account suspension or permanent closure:

• You must be at least 21 years of age (21+ only). Gambling is strictly prohibited for minors.
• You must be a resident of or physically located in a jurisdiction where online gambling is not prohibited by local law.
• You must provide accurate, truthful, and complete information during the registration process. False information will result in immediate account termination.
• You must not be a current employee, contractor, director, or close family member of a w71 employee. Such persons are ineligible to participate in real-money gambling on this platform.

3. Account Registration and Security

Each user is permitted to hold only one active account on the w71 platform. Duplicate accounts, multi-accounting, or the use of shared accounts are strictly prohibited and will result in all associated accounts being suspended and balances forfeited. To register, you must:

• Submit a valid email address and a unique, strong password that you do not use on other platforms.
• Complete the KYC (Know Your Customer) verification process by submitting a valid government-issued photo ID (e.g., National ID Card, Passport) and proof of address when required.
• Accept these Terms and Conditions, as well as the Privacy Policy, before completing registration.
• Ensure your registered mobile number is associated with a valid bKash, Nagad, or Rocket account if you intend to use those payment methods.

You are solely responsible for keeping your account credentials confidential. w71 will not be held liable for any loss or damage resulting from unauthorized access to your account where you have failed to keep your login details secure. If you suspect unauthorized use of your account, contact our support team immediately at [email protected].

4. Deposits and Withdrawals

w71 supports a range of payment methods commonly used across Bangladesh. All transactions are conducted in Bangladeshi Taka (BDT). The following rules apply to all deposits and withdrawals on the platform:

• Minimum deposit and withdrawal amounts are displayed within the platform's banking section. These limits may vary by payment method (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, etc.).
• Withdrawal requests are processed within 24–72 hours, subject to KYC verification being complete. Unverified accounts may face delays or restrictions on withdrawals.
• All funds deposited into your w71 account must originate from a payment account registered in your own name. Third-party deposits are not permitted.
• w71 reserves the right to request additional verification documentation before processing a withdrawal, particularly for high-value transactions.

Any attempt to reverse, dispute, or chargeback a deposit after it has been credited to your w71 account will be treated as a breach of these Terms. w71 may recover the disputed amount from your account balance and may suspend the account pending investigation.

5. Bonuses and Promotional Offers

w71 offers a variety of bonuses and promotions to both new and existing players. All bonuses are subject to the following general conditions, as well as any specific terms attached to individual promotional offers:

• All bonus funds are subject to a wagering requirement (rollover) before they can be withdrawn. The specific rollover multiplier for each promotion is stated on the individual offer page.
• w71 reserves the right to cancel, withdraw, or modify any bonus or promotional offer at any time without prior notice if abuse or exploitation is suspected.
• Bonus funds cannot be used to make deposits, transferred to other accounts, or exchanged for cash outside of the standard withdrawal process.
• Each player is entitled to claim a welcome bonus only once, at the time of their first qualifying deposit. Attempts to claim welcome bonuses multiple times using different accounts will be treated as fraud.

Free spins awarded as part of a promotion are valid for a limited time period as stated in the promotional offer. Unused free spins will expire automatically once the validity period ends.

6. Prohibited Activities

The following activities are strictly prohibited on the w71 platform. Any user found engaging in these activities will face immediate account termination, full forfeiture of account balances, and may be reported to relevant authorities:

• Using the platform for money laundering, fraud, or any other illegal financial activity.
• Using automated bots, scripts, software, or artificial intelligence tools to gain an unfair advantage over other players or the platform.
• Colluding with other players to manipulate game outcomes or betting results.
• Registering accounts using false identities, stolen documents, or impersonating another individual.
• Attempting to exploit software bugs, glitches, or loopholes in games or the platform's payment system to gain financial advantage.

7. Responsible Gaming

w71 is deeply committed to promoting responsible gaming among all its users in Bangladesh. We believe that gambling should remain an enjoyable leisure activity, never a source of financial or emotional hardship. The following tools and policies are in place to support healthy gaming habits:

• Self-exclusion: Users may request a temporary or permanent self-exclusion from the platform at any time by contacting our support team.
• Deposit limits: Players can set daily, weekly, or monthly deposit limits on their account to help manage their spending.
• Reality checks: Periodic on-screen reminders notify players of the time spent on the platform during an active session.

If you feel that gambling is negatively affecting your life or the lives of those around you, we strongly encourage you to seek help. Visit our dedicated Responsible Gaming page for more resources and support options. Remember: gambling is for entertainment purposes only. Play responsibly. 21+ only.

8. Intellectual Property

All content on the w71 platform — including but not limited to logos, trademarks, graphics, text, software, game assets, audio, and video — is the exclusive property of w71 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform strictly for personal, non-commercial entertainment purposes. Reproduction, redistribution, modification, or commercial use of any platform content without prior written consent from w71 is strictly prohibited and may result in legal action.

9. Limitation of Liability

To the fullest extent permitted by applicable law, w71 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of funds, loss of data, or loss of profits. w71 makes no warranty, express or implied, that the platform will be uninterrupted, error-free, or free from viruses or other harmful components.

In no event shall w71's total aggregate liability to you for any cause of action exceed the total amount deposited by you into your w71 account during the six-month period immediately preceding the event giving rise to such liability.

10. Privacy and Data Protection

Your use of the w71 platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains how we collect, use, store, andprotect your personal data in accordance with applicable data protection principles. We strongly encourage you to read the Privacy Policy carefully before using our platform. By using w71, you consent to the data practices described therein.

11. Amendments to These Terms

w71 reserves the right to modify, update, or replace any part of these Terms at any time. When material changes are made, we will endeavour to provide reasonable notice to registered users via email or an on-platform notification. The date of the most recent revision will always be indicated at the top of this page.

Your continued use of the w71 platform following the posting of any changes to these Terms constitutes your acceptance of those changes. If you do not agree with the revised Terms, you must cease using the platform and may request account closure by contacting our support team.

12. Governing Law and Disputes

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable laws. w71 is committed to resolving disputes in a fair and transparent manner. In the event of a dispute, users are encouraged to first contact our support team at [email protected] to seek an amicable resolution. w71 reserves the right to refer unresolved matters to appropriate arbitration or legal proceedings as permitted under applicable law.

13. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, our team is available to assist you. We aim to respond to all enquiries within 24 hours during standard business hours (Bangladesh Standard Time, UTC+6).

Email: [email protected]